The following case studies are a small selection of recent projects, undertaken by us. We do not provide client specific details but if you would like to hear more about any of our projects then please contact us and we can discuss them in more detail.
Energy consumption has reduced globally which has forced many of the key energy companies to question their responsibilities and positioning within the market.
Enlightened organisations have placed their focus away from generation, to looking at key customer relationships and connected energies strategies. We have worked with generation, distribution and retailers within this market to deliver innovative agile-led projects.
Customer engagement and customer insights are key enablers for the retail sector. Customers want seamless interactions, with bespoke product offerings tailored to them at a precise time to suit their needs.
For retailers, the back office operations is now as critical to customer success as the store front. Fraud detection, distribution, wholesale and customer aftersales are key processes that drive customer retention.
Echoing trends within the main retail sector, the challenge for automotive companies will be to offer a bespoke product, with an impeccable aftersales service.
All interactions with the manufacturer or retailer network needs to be consistent, and be data driven. For established manufactures this places large demands on their legacy data estate, and manufacturers are able to tap into this information through microservice data-driven strategies.